Frequently Asked Questions
All the answers to your questions
Where is the Hotel SPA Les Trésoms located?
The SPA Les Trésoms hotel is located at 15 Boulevard de la Corniche in Annecy, between lake and mountain and town and country. A small jewel of the lake of Annecy where it is good to live.
What languages are spoken at the reception?
Our reception is fluent in French, English, Spanish and Russian.
What time can I arrive?
We guarantee the availability of our rooms by 4:00 p.m., but you can arrive before that time and settle in our lounges or enjoy the Spa, the swimming pool, our sport and wellness facilities or rent a bike and start visiting our territory, until your room is ready.
Can I arrive late in the evening?
Of course our reception is available 24 hours a day to welcome you.
What time do I have to vacate the room?
Our rooms must be vacated by 11:00 am at the latest, we can also place your luggage in the luggage room if you wish to continue to enjoy our facilities.
Is it possible to make an early check-in or a late check-out?
Yes on request and according to our availability at the reception desk at info@lestresoms.com or at +33 4 50 51 43 84. These services are billable.
What types of accommodation are available at the Hotel SPA Les Trésoms?
The types of accommodation available at the SPA Les Trésoms hotel are rooms and villas. There are 52 rooms of different categories: tradition room, superior room, deluxe room, elegance room and privilege room. There are also two villas: Villa des Marquisats and Villa Puya.
Do you have rooms that can accommodate more than two people?
Yes, some of our "Privilege" rooms can accommodate two adults and one or two children under the age of 12 in a sofa bed.
Do you have connecting rooms?
We have four communicating rooms, two "Tradition" rooms (16m2, forest view) communicating with each other and one "Superior" room (21 m2, forest view) communicating with a Deluxe room (21 m2, lake view).
Do you have rooms with separate beds?
We have rooms with separate beds. We thank you for specifying it at the time of your reservation.
What view do the rooms offer?
Our "Tradition" and "Superior" rooms offer a view of the forest and our "Deluxe", "Elegance" and "Privilege" rooms offer a view of the lake and the bay of Annecy.
What are the facilities in the rooms?
Our rooms have air conditioning, flat screen televisions equipped with Miracast compatible with Android devices only, kettle and coffee machine, bottled water, bathrobes and slippers, safe, free high speed wifi, Thalgo Spa brand welcome product in bathroom.
Is it possible to request a baby bed?
We have baby cots available, please ask us when you make your reservation. The rooms that can accommodate cots are the lake view rooms.
Can the Hotel SPA Les Trésoms welcome disabled people?
Yes, the SPA Les Trésoms hotel can accommodate people with reduced mobility.
Are pets allowed in the facility?
Pets are accepted with a supplement of 20 euros per day and per animal. However, they are not allowed in the hotel's restaurants, the SPA and the pool area.
At what time is breakfast served? Can I take it in my room?
We offer a continental buffet breakfast from 7:00 am to 10:30 am in the restaurant L'Atelier.
We can serve breakfast in your room until 11am.
For this, an order form is available in your room to be left on your door handle the day before (please specify any food intolerance when you arrive).
What are the restaurants near the Hotel SPA Les Trésoms?
The SPA Les Trésoms hotel has two restaurants. The starred gastronomic restaurant, La Rotonde des Trésoms, is a Mecca of Annecy's gastronomy and the restaurant L'Atelier for a contemporary, family and relaxed cuisine.
What are the opening days of the restaurant L'Atelier?
Throughout the year, L'Atelier is open for dinner from Friday to Monday inclusive.
During the summer vacations, L'Atelier is open for lunch and dinner.
Is it open to outside customers?
Our restaurant L'Atelier is open from Friday to Monday evening and is reserved for hotel guests.
When is your summer restaurant L'Atelier Mobile open?
Our summer restaurant l'Atelier Mobile opens its doors for lunch during the months of July and August and is open to all our customers.
Do you have a room service offer?
We offer a selection of cold dishes served in the room from 12:00 to 22:00.
Does the Hotel SPA Les Trésoms have a swimming pool?
Yes, the Hotel SPA Les Trésoms has an outdoor swimming pool with a majestic view of the bay and Lake Annecy, you will be immersed in a real haven of peace. Open from May to September, from 9am to 7pm.
What are the pool hours?
The outdoor pool opens at 9am and closes at 7pm.
Is the pool accessible to children?
Yes, the pool is accessible to children, supervised by their parents.
When is the outdoor pool available?
The outdoor swimming pool is naturally heated and is available on sunny days.
Is the hotel's outdoor pool open to guests of the restaurants or bar?
The hotel's outdoor pool is exclusively reserved for hotel guests.
Is there a Spa at the Hotel SPA Les Trésoms ?
Yes, the SPA Les Trésoms hotel has its own wellness area, a place conducive to contemplation.
What are the facilities and activities at the Spa of the Hotel SPA Les Trésoms?
The equipment and activities of the SPA of the hotel SPA Les Trésoms are a balneotherapy pool, hammams, sauna, outdoor pool, 7 treatment rooms including 2 duos, a relaxation area, a tea room and the store.
What wellness services can be found at the Hotel SPA Les Trésoms?
At the SPA Les Trésoms hotel, experience the benefits of the spa through scrubs, wraps, facials and massages for women and men with meticulous gestures performed by expert hands.
What are the opening hours of the Spa at the Hotel SPA Les Trésoms?
The SPA of the hotel SPA Les Trésoms is open from Monday to Thursday from 10 am to 6 pm, Friday from 10 am to 8 pm, Saturday from 9 am to 8 pm and Sunday from 9:30 am to 7 pm
Is there a charge for access to the SPA?
Access to the SPA is reserved for hotel guests at a cost of 20 euros per person per hour.
Are the common areas of the SPA accessible to clients outside the establishment?
A one-hour access to the common areas of the SPA is included for a reservation of one hour or more (from 109 euros).
Do you have a gym?
The hotel Les Trésoms is the owner of the PureForm health and wellness complex located in Saint-Jorioz. The access to the cardio weight training is free for the hotel's guests. Fitness and aqua fitness classes can be booked at the hotel reception.
Can we organize a meeting at the Hotel SPA Les Trésoms?
Yes, it is possible to organize business meetings and seminars at the SPA Les Trésoms hotel.
How many meeting rooms does the Hotel SPA Les Trésoms have?
The SPA Les Trésoms hotel has 4 modular air-conditioned rooms with a capacity of 10 to 300 people.
What are the facilities available in the seminar rooms of the Hotel SPA Les Trésoms?
The equipment available in the seminar rooms of the SPA Les Trésoms hotel are fiber, paperboard, microphone and audio system, air conditioning and video projector.
Can the SPA Les Trésoms hotel accommodate private events and ceremonies?
Yes, you can organize events and ceremonies at the Hotel SPA Les Trésoms. For an event that suits you, the hotel opens its doors and takes you to an exceptional setting between lake and mountains, with a view of the bay of Annecy.
Does the hotel have a parking lot?
Hotel Les Trésoms has its own car park on the premises. Pay car park, not covered.
Do you have charging stations for electric vehicles?
Yes, recharging stations are available for the clients of the establishment. Recharging is not free of charge.
What is the closest train station to the Hotel SPA Les Trésoms?
The SPA Les Trésoms hotel is located less than 3 kms from the Annecy train station.
Can the hotel organize my transfer from the Annecy train station or Geneva airport?
Of course, we invite you to contact us directly at: info@lestresoms.com or +33 4 50 51 43 84
Can I pay for my stay in cash?
We accept cash payments up to 1000 euros. Please note that a pre-authorization on a Visa or Mastercard will be required at the time of arrival.
Is a deposit required upon arrival at the hotel?
An imprint of the amount of the stay + 150 euros per day will be requested at your arrival on a bank card, this amount is not taken but consists of a debit authorization to your bank.
How much is the tourist tax?
The amount of the visitor's tax is fixed at 1.45 euros per person and per day, which we collect on behalf of the agglomeration of Greater Annecy.
What are your terms of sale and cancellation?
These conditions may change depending on the website where you make your reservation or on the type of reservation.
You can find the sales and cancellation conditions here: https://www.lestresoms.com/fr/page/annecy-hotel-spa-cgv.5272.html
What are the tourist activities near the Hotel SPA Les Trésoms?
The tourist activities close to the hotel SPA Les Trésoms are the lake of Annecy, the old city, the Palace of the island, the bridge of the Lovers, the gardens of Europe, the Castle of Annecy and the Venice of the Alps.
Is it possible to rent a bike from the hotel?
Yes, the hotel has a fleet of electric and traditional bicycles. However, it is preferable to make your reservation before your arrival.
Does the hotel offer any outdoor activities?
The hotel offers a ping-pong table and a putting green.
Does the hotel offer indoor activities?
The hotel has a pool table, foosball table and a set of board games at your disposal.
Does the hotel have a laundry service?
We work with a dry cleaning service, we thank you to make your request at the reception for any request of washing.
Does the hotel have Wi-Fi access?
The hotel offers a high-speed Wi-Fi service reserved for guests
Can I offer a stay, a dinner or treatments in your establishment?
You can offer direct gift boxes including our services via our website lestresoms.secretbox.com
