Hygiene and hospitality charter

Dear guests,

Since our reopening on Friday, May 29, 2020, the Trésoms team welcomes you with peace of mind by applying the health and safety rules recommended by the authorities. Our employees are mobilized to offer you the quality of service corresponding to your expectations, while respecting social distancing.

Respect for barrier gestures: wearing a mask is compulsory in the common areas and at the Spa, Le Pavillon du Bien Etre in particular during the treatment. There are markings on the ground to respect and hydroalcoholic gel is available in the common areas. We invite you to use it.

Referent: an internal referent has been appointed to ensure compliance with procedures and to answer questions from customers and employees.

Our employees: all of our employees have received personal protective equipment and are trained in reinforced disinfection procedures.

Accommodation: to limit the risks and sources of contamination, the documentation in the room and in the common areas has been removed. Complete recoatings are carried out only on request, we will ask you to collect your personal effects for your safety and that of our employees. A daily pass is made for the evacuation of waste and the change of linen (if necessary). When you leave, we thank you for opening the windows of your room to facilitate the ventilation of the spaces.

Catering: our restaurants are open and hygiene protocols are implemented while respecting social distancing measures. Cards of our restaurants are dematerialized to allow you a contactless reading. As a reminder: wearing a mask is compulsory during all traffic in our restaurants. This can be removed once seated at the table.

A specific question about our health protocol? Contact us.