COVID-19

Hygiene and hospitality charter


Dear guests,

Trésoms team welcomes you with peace of mind by applying the health and safety rules recommended by the authorities. Our employees are mobilized to offer you the quality of service corresponding to your expectations, while respecting social distancing.

Total capacity: total capacity (including staff) is 636 people according to our safety committee report.

Respect of barrier gestures: wearing a mask is compulsory. There are markings on the ground to be observed. Hydroalcoholic gel is available in the common areas. We invite you to use it. Referent: an internal referent has been appointed to ensure compliance with procedures and to answer questions from customers and employees.

Our employees: all of our employees have received personal protective equipment and are trained in reinforced disinfection procedures.

Accommodation: to limit the risks and sources of contamination, documentation in the room and in common areas has been withdrawn. When going back to bed, we will ask you to collect your personal belongings for your safety and that of our employees. When you leave, we thank you for opening the windows of your room to facilitate ventilation of the spaces.

Catering: Our restaurant cards are dematerialised to allow you to read them without contact. It is compulsory to wear a mask when moving around in our restaurants, and it is also compulsory to wear a mask between two courses. The tables in our restaurants have a maximum capacity of 6 guests. At the bar, as in the restaurants, the mask can only be removed when you drink. We thank you for reserving your table in advance. The contact details of each person at the table will be requested.

Mont Spa : Access to the wellness area is only available by reservation for a maximum of 10 people at a time. The Spa cabins are open, massages and facials are performed with the mask on.

 

A specific question about our health protocol? Contact us.

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